Setting and Cascading KPIs


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Setting and Cascading KPIs

28-hour Course Brochure

 

Course Overview

Key performance indicators enable us to control performance. They are powerful tools not because they tell us results, but because they enable us to change them. Today, whether Directors are in the private or public sectors, they are rightly concerned with performance measurement. However, they are faced with the following questions:

  • What are the right things to measure?

  • What are the relevant key performance indicators?

 

Course Prerequisite

Management background is recommended.

 

Who should attend?

Directors, Assistant Directors, Managers and Leaders who are interested in developing effective KPIs for an organization, department, program, project or individual (employee) in public or private sector.

 

Courses Objective

The overall objective of this course is to explain the role and importance of setting performance targets, measurem



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